Privacy Policy

Effective Date: May 1, 2025

This Privacy Notice describes how Restoration Therapy of Columbus LLC (“we,” “our,” “us,” or the “Practice”) collects, uses, shares, and protects personal information through our website, rtcolumbus.com (the “Site”) and through SMS text messaging services. It also explains your choices and rights regarding your personal data.

By using our Site, communicating with us by phone, client portal, or opting into SMS messaging, you consent to this Privacy Notice. If you do not agree, please do not use the Site or our services.

1. Information We Collect

A. Information You Provide Directly

You may provide personal information when:

  • Contacting us through the Site, email, or phone

  • Creating a client portal account

  • Scheduling appointments

  • Joining our email or SMS notification lists

  • Completing forms or surveys

This may include:

  • Name

  • Email address

  • Phone number

  • Billing/payment information

  • Social media identifiers (if applicable)

Participation is voluntary, though some features may require this information.

B. Information Collected Automatically

When you use our Site, we may automatically collect:

  • IP address

  • Browser and device type

  • Operating system

  • Referring and exit pages

  • Session data

This helps us improve and secure our Site and services.

C. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Analyze Site performance

  • Customize content and ads

  • Track user behavior

You may manage cookie preferences through your browser. Opt-out tools include:

  • Google Opt-out

  • AdChoices (U.S./Canada/EU)

2. How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Provide services and support

  • Manage client communications

  • Send appointment reminders, confirmations, billing notices, and updates via email and SMS (with your consent)

  • Improve our Site and services

  • Comply with legal obligations

We do not share your personal information for third-party marketing without explicit consent.

3. How We Share Information

We may share data with:

  • Service providers for hosting, analytics, and payment processing

  • Legal authorities when required by law

We do not share your personal information for third-party marketing without explicit consent.

4. Your Rights and Choices

You may:

  • Access or correct your personal information

  • Request deletion of your information

  • Opt out of marketing emails and SMS messages

  • Object to specific data uses

To exercise these rights, contact us at: cori@rtcolumbus.com

SMS Messaging Terms

Opt-in to receive SMS messages from Restoration Therapy of Columbus can be done in the following ways: We ask you verbally. We ask you via email from cori@rtcolumbus.com. By opting into SMS messaging services, you agree to receive text messages from Restoration Therapy of Columbus LLC. These may include:

  • Appointment confirmations and reminders

  • Rescheduling notifications

  • Post-visit follow-ups

  • Billing notifications

  • General updates

Message frequency: Varies per patient need.
Message and data rates may apply.

 SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

1- SMS Consent Communication: Information such as phone numbers and contact information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications: If consent has been given to receive text messages from Restoration Therapy of Columbus, messages may be received related to 

Customer Care.

Example: "Hello, this is a reminder of your upcoming appointment with Dr. Sue at 6209 Riverside Drive Suite 200A Dublin Ohio on 5/01/2025 at 3pm. Reply STOP to opt out of SMS messaging at any time."

3- Message Frequency: Message frequency may vary depending on the type of communication. For example, up to 2 SMS messages per week may be received related to appointments/billing, etc.

Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

4- Potential Fees for SMS Messaging: Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method: Opt-in to receive SMS messages from Restoration Therapy of Columbus can be done in the following ways: We ask them verbally. By emailing consent to cori@rtcolumbus.com, Restoration Therapy of Columbus, client agrees to receive Customer care messages from Restoration Therapy of Columbus.

6- Opt-Out Method: Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7- Help: For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at cori@rtcolumbus.com. Additional Options: If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

 8- Standard Messaging Disclosures: Message and data rates may apply. Opt out at any time by texting "STOP." For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages. Message frequency may vary.

You can text Restoration Therapy of Columbus for information regarding our services. By texting Restoration Therapy of Columbus, you agree to receive Customer care messages from Restoration Therapy of Columbus. Visit https://rtcolumbus.com/privacypolicy to see our privacy policy and our Terms of Service.

Full privacy policy and terms of service: https://rtcolumbus.com/privacypolicy

5. External Links

Our Site may link to other websites. We are not responsible for their privacy practices. Please review their policies before providing personal data.

6. Children’s Privacy

We do not knowingly collect information from children under 13. If we discover such data without parental consent, we will delete it.

7. Data Retention

We retain personal data as long as necessary for legal, operational, and service purposes. Data is securely deleted or anonymized when no longer needed.

8. Security

We implement safeguards such as encryption and restricted access to protect your information. No system is completely secure, so avoid sending sensitive data via email.

9. Updates to This Notice

We may update this Privacy Notice periodically. The updated version will be posted with a revised “Effective Date.” Continued use of our Site and services signifies acceptance of any changes.

10. Contact Us

Restoration Therapy of Columbus LLC
6209 Riverside Drive, Suite 200A
Dublin, OH 43017


Email: connect@rtcolumbus.com